Understanding Your Health

How to Use Elly to Unlock Insights About Your Health

Meet Elly, your AI health assistant - trained on everything in your Vault, so answers are personal, not generic.

Updated August 4, 2026 · 3 min read

How to Use Elly

How to Unlock Insights About Your Health

Elly is your AI health assistant, trained on everything in your Vault. Ask about health records, medications, appointments, or anything else health related - and because Elly has read your actual documents, you get personalized answers, not generic ones. Elly's job is reading and explaining your records, so you walk into every appointment understanding your own story.

Starting a chat with Elly

  1. 1

    Open Chats

    Tap the Chats tab in the navigation bar, then choose the Elly (AI) tab. You'll see an Elly card for every profile you can access - Your Elly for you, and one for each dependent or family member you help manage.

  2. 2

    Start a new chat

    Tap New on the card you want. You can also jump in from Home: tap Add and choose Chat with Elly - “Get personalized answers based on your vault.”

  3. 3

    Ask in plain language

    Type into “Message Elly...” exactly how you'd ask a knowledgeable friend: “What did my last blood test say about cholesterol?” “When was my last tetanus shot?” “What changed after my March appointment?”

  4. 4

    Check the sources

    Elly's answers cite the documents they came from. Tap any source chip to see the original record, or open the menu and choose View All Sources - so you can always verify where an answer comes from.

What to ask Elly

Explain lab results

“What does this A1C value mean, and how has it changed since last year?”

Track medications

“What dose of lisinopril am I on, and when did it change?”

Prepare for visits

“What should I bring up with my cardiologist next week, based on my records?”

Reconstruct history

“List every procedure I've had since 2020, with dates.”

Help a loved one

Ask a dependent's Elly: “When is Mom's next refill due?”

Find a document

“Which file mentions the MRI from last fall?”

Going deeper with Insights

For bigger questions, use Insights (from Home's quick actions). Insights are structured, shareable reports Elly builds from your records: explain a lab report, understand a condition or symptom, create an emergency summary, or prepare for a doctor visit. They're designed to be exported and shared - with family, or with your care team.

Private by design

Grounded in your records

Answers are based on your health records, medications, and history - not internet guesswork.

Completely private

Everything you discuss with Elly stays between you and Elly - even connected Guardians can't see your chats.

Always yours to verify

Every answer links back to the source documents, so you can check the original record yourself.

i

Elly helps you read and understand your health information - she doesn't diagnose or treat. For medical decisions, always talk to your care team; Elly's job is making sure you arrive at that conversation informed.

Common questions

Elly only knows what's in the Vault. If a record isn't there yet, upload it and ask again - her answers get better with every document.
Yes, if you have Inner Circle access to their profile. Each person's Elly reads only that person's Vault, so answers never get mixed up between family members.
Yes - start as many chats as you like, and use Rename Chat from the ⋮ menu to keep them organized (“Dad's cardiology,” “My labs 2026”).